Bounce Rate is the percentage of single-page sessions (i.e. sessions in which the person left your site from the entrance page without interacting with the page).
There are a number of factors that contribute to your bounce rate. For example, users might leave your site from the entrance page if there are site design or usability issues. Alternatively, users might also leave the site after viewing a single page if they’ve found the information they need on that one page, and had no need or interest in going to other pages.
Reasons for a high bounce rate
A high bounce rate can be caused by one or many different factors, including:
Single page site
If you have only one page on your site, Google Analytics doesn’t register multiple pageviews unless users reload that page. As a result, single-page sites tend to have high bounce rates. To find out how people use this type of site, implement other content tracking methods, like Events.
If you’re seeing a high bounce rate from a multiple-page site, check to see that you’ve added the tracking code to all your pages. See Verifying your setup for more information.
If all your pages contain the tracking code but you’re still seeing a high bounce rate, consider:
- Redesigning the entrance (or landing) pages
- Optimizing those pages so they correlate better with the search terms that bring users to your site, with ads you’re running, or with keywords you’ve purchased
- Changing the ads or keywords to better reflect page content
Experiment with site-wide changes to optimize your site with Content Experiments.
Other factors may be solely attributed to user behavior. For example, if a user bookmarks a page on your site, goes to it, and leaves, then that’s considered a bounce.
Improve your bounce rate
Because the design of your site and your Google Analytics implementation can affect your bounce rate, improving your bounce rate requires specific, custom changes to your site and setup. The bounce rate, and improving the bounce rate, is as individual as your business.
Analyze specific data. A general site-wide bounce rate can vary too much due to the different marketing activities that run concurrently. Consider your bounce rate for specific traffic sources. Using other dimensions, like medium, campaign, landing page, to evaluate your bounce rate can also be more actionable than your general bounce rate.
Evaluate and adjust factors that might contribute to your bounce rate, like site layout and navigation. Use only your past performances as a rubric, and try to improve your current bounce rate relative to your previous data. Provide enough time between changes to collect enough data to evaluate the impact the changes may be having on your users and their behaviors. Try using Content Experiments to help you.
Learn more about bounce rate in this entertaining and informative segment on youtube